Our dedicated receptionists provide reliable support by answering calls, responding to emails, and booking appointments—all with a personal, friendly approach. They leave a great impression on your clients and represent your business with professionalism. We also work closely with you in weekly check-ins to stay in sync with your goals, keeping everything running effortlessly. Be sure to check out the FAQ below for more details!
Virtual Receptionist Services
Boost Productivity • Delight Customers • Convert Leads
Your Professional Virtual Receptionist Services for Small Businesses
Running a business is demanding—let Dot Receptionist lighten the load. From answering calls to booking appointments, we handle the details so you can focus on your customers and growth. Small business solutions, tailored for your success.
We Work Across Multiple Industries
- Real Estate
- Construction
- Cleaning Services
- And More!
Not Just A Phone Service
Take a Look at Our Receptionist Services
Live Phone
Answering
Our Dot receptionists expertly create great first impressions, ensuring every caller feels valued. Reliable from 9 a.m. to 4 p.m., Monday through Friday.
Schedule Appointments
Our receptionists schedule appointments on your behalf, keeping everything running smoothly for you and your clients.
Email
Response
Our team replies to emails quickly, ensuring smooth communication and preventing missed opportunities, freeing you to grow your business!
Boost
Capacity
Dot helps reclaim valuable hours by answering calls and booking appointments, giving you time to focus on what matters most.
Respond to
Reviews
As new reviews come in, we handle the responses for you so your reputation stays strong while you stay focused on the work.
Other
Duties
In addition to receptionist tasks, we can also prepare your invoices, follow up with clients, handle payments, and send statements.
How Our Receptionist Services Work
Our minimum monthly fee is $150, which includes up to 1 hour of receptionist service, a dedicated phone line to forward your calls, and integration with our software.
If your needs exceed 1 hour per month, the standard rate is $90 per hour for additional service.
Good news—you can keep your business phone number! Just forward your line to us, and our team will handle your calls with professional ease. Your clients stay happy, and you get more time to focus on what matters most. Simple, seamless, and stress-free!
Dot Receptionist manages calls, emails, and scheduling, so you can focus on growing your business. Perfect for businesses not ready for a full-time hire, we offer flexible, friendly service that scales with you. When you’re ready for an in-house receptionist, we can assist with recruiting, screening, and training—seamless support tailored to your needs!
Dot Receptionsit provides a couple of different options to choose from for after-hours calls:
• Professional Voicemail Service:
○ Record your greeting for a personal touch or have our team create a custom script tailored to your business.
○ Your customers can leave a voicemail, and our team will quickly follow up on all messages the next business day.
• Phone Transfer:
○ Phones can be transferred back to you when our offices close for the day and then forwarded back to us the next business day.
We can start answering your calls in just a couple of hours after a quick setup meeting. Our fast-learning team jumps in right away, fine-tuning with your guidance. We’re usually fully trained in a week—two tops—depending on your business complexity!
What Our Clients Are Saying
Posted on Google 
Kaylee Brown
Trustindex verifies that the original source of the review is Google. I've used receptionist services from Dot for a few months now and am super pleased and impressed with the quality of service I get. The communication is wonderful and they are always very timely when I need something. They are also very friendly, which is extremely important as my clients and leads are the first voice they hear when they call my number. Highly recommend!
Posted on Google
Wolter Construction
Trustindex verifies that the original source of the review is Google. Has been a huge help for my company. They’re reliable, professional, and ensure we never miss a lead while we’re in the field. Highly recommended.
Posted on Google
BHRC Website
Trustindex verifies that the original source of the review is Google. We had a member managing our website who suddenly stopped replying and helping us with our website. With no way to get our site updated or changed we reached out to Dot Marketing and Web Design to find out what could be done. They helped us through the process of building a new website and helping setup a user structure to make sure we maintained control of our website and helped us through the process of getting control of our website address back. Not sure where we would be without the help of Dot Marketing, but we are very happy with where we are working with them.
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