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Virtual Receptionist Services

Boost Productivity • Delight Customers • Convert Leads

Your Professional Virtual Receptionist Services for Small Businesses

Running a business is demanding—let Dot Receptionist lighten the load. From answering calls to booking appointments, we handle the details so you can focus on your customers and growth. Small business solutions, tailored for your success.

We Work Across Multiple Industries

Not Just A Phone Service

Take a Look at Our Receptionist Services

Live Answering

Our Dot receptionists expertly create great first impressions, ensuring every caller feels valued. Reliable from 9 a.m. to 4 p.m., Monday through Friday.

Organized Calendars

Our receptionists expertly manage appointments, keeping your calendar up to date in order to avoid any scheduling issues.

Online Contacts

Our team replies to emails quickly, ensuring smooth communication and preventing missed opportunities, freeing you to grow your business!

Boost Capacity

Dot helps reclaim valuable hours by answering calls and booking appointments, giving you time to focus on what matters most.

Hiring Process

With more jobs coming in, we craft hiring ads, screen candidates, and schedule interviews to keep you focused on growth.

Other Duties

In addition to receptionist tasks, we can also prepare your invoices, follow up with clients, handle payments, and send statements.

How Our Receptionist Services Work

Our dedicated receptionists provide reliable support by answering calls, responding to emails, and booking appointments—all with a personal, friendly approach. They leave a great impression on your clients and represent your business with professionalism. We also work closely with you in weekly check-ins to stay in sync with your goals, keeping everything running effortlessly. Be sure to check out the FAQ below for more details!

Our minimum monthly fee is $150, which includes up to 1 hour of receptionist service, a dedicated phone line to forward your calls, and integration with our software.

If your needs exceed 1 hour per month, the standard rate is $90 per hour for additional service.

Good news—you can keep your business phone number! Just forward your line to us, and our team will handle your calls with professional ease. Your clients stay happy, and you get more time to focus on what matters most. Simple, seamless, and stress-free!

Dot Receptionist manages calls, emails, and scheduling, so you can focus on growing your business. Perfect for businesses not ready for a full-time hire, we offer flexible, friendly service that scales with you. When you’re ready for an in-house receptionist, we can assist with recruiting, screening, and training—seamless support tailored to your needs!

Dot Receptionist provides professional after-hours call handling with easy-to-use options. 


Here’s what you can choose from:

  • Professional Voicemail Service:
    • Record your greeting for a personal touch or have our team create a custom script tailored to your business.
    • Your customers can leave a voicemail, and our team will quickly follow up on all messages the next business day.
  • Phone Transfer:
    • With a few clicks of a button, phones can be transferred back to you when our offices close for the day and then forwarded back to us the next business day. 

We can start answering your calls in just a couple of hours after a quick setup meeting. Our fast-learning team jumps in right away, fine-tuning with your guidance. We’re usually fully trained in a week—two tops—depending on your business complexity!

What Our Clients Are Saying

Vojislav Kalanovic

Flexible Robotic Environment

“Flexible Robotic Environment is pleased to commend Dot for their outstanding Receptionist Services, particularly Ms. Trista Batey, Customer Service Specialist. Trista’s exceptional professionalism, prompt communication, and customer interactions align seamlessly with our company’s needs, helping our business operate at the highest level.”

Jon Lane

Black Hills Superior Cleaning

“Professional, easy to work with, accessible, willing to listen and knowledgeable. Thankful for them.”

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605-791-1892

8035 Black Hawk Rd Suite 2, Black Hawk, SD 57718

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